Howling Dog Enterprises
Warranty only covers items defective due to faulty material/manufacturing. Warranty applies to all items (excluding supplements) up to 30 days after the order processing date. Faulty items can be returned for an exchange. Warranty does not cover items that were damaged due to improper use/handling or normal wear and tear (which includes being chewed by a dog.) We recommend emailing us a photo of the item in question first.
We will accept exchanges and returns within 30 days of the order processing date.
All items must be in LIKE NEW CONDITION, no wear and tear, no dog hair.
10% restocking fee applies to all returns. Original shipping and handling fees are not refundable.
NO RETURNS / NO EXCHANGES of the items listed below:
- Thermo Dog Coat
- Hybrid Running Jacket
- ZIMA Body Suit
- All Chest Protectors
Send returns to the address below. Include the original receipt of purchase.
EXCHANGING A HARNESS?
If exchanging a harness for a different size, send the item to the address listed below. Include a detailed description of the exchange request (harness size and color, shipping address). Also include the original receipt of purchase and a check for:
- $9.95 to cover shipping/exchange expenses for ONE harness
- $12.95 if TWO harnesses are being exchanged
- $16.95 if THREE to FIVE harnesses are being exchanged
- If exchanging more than five harnesses, contacts us for a quote.
We only accept exchanges from US addresses. We do not accept exchanges from Canada and other foreign countries.
Mail your return/exchange to:
Howling Dog Alaska
1705 Randolph Court
Leavenworth, KS 66048
Any order pulled from stock and prepared for shipping, if canceled, will be charged a 10% restocking fee.
Orders are being processed in the order they were received.
An order processing period is usually two to three business days.
You can mix and match products within a SINGLE category (for example the HARNESS category, the COLLAR category, or the JACKETS category) to receive the 10+ discounted price.
You CAN mix and match 5 Distance Harnesses + 2 Second Skin Harnesses + 3 Light Weight Harnesses.
You CAN'T mix and match 5 Distance Harnesses + 2 Second Skin Harnesses + 3 Standard Collars.
We have designed the Hound Harness for difficult to fit, wide and deep-chested sled dogs - especially purebred pointers and pointer crosses, which usually stand out because of their square build and shorter body.
Specially constructed neck opening and breastplate keep harness centered on the dog's chest while pulling. No more harness turning and twisting, no more underarm rubbing! Guaranteed! The unique construction of the neck opening minimizes pressure on the dog's trachea, as the pull force is distributed mostly to the sides of the "collar". Not suitable for narrow chested dogs such as Alaska and Siberian Huskies.
This harness is made out of 1-inch wide lightweight, extremely durable tubular webbing. Closed-cell padding extends along the harness's entire length for added comfort. Our Hound harness features reflective stickers for increased nighttime visibility. This is a full-length harness in an x-back style.
Measurement "A": The circumference of the dog’s neck from an inch or so above the shoulder blades to an inch or so above the breastbone and back
Measurement "B": From in between the shoulders to the end of the body
S: A 17 inches, B 20 inches (30 - 40 lbs.)
M: A 18 inches, B 22 inches (41 - 50 lbs.)
L: A 20 inches, B 23 inches (51 - 60 lbs.)
XL: A 21 inches, B 24 inches (61 - 70 lbs.)
XXL: A 22 inches, B 26 inches (71 - 80 lbs.)